Privacy Policy

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Privacy Policy for NEO Mobile Detailing LLC

Effective Date: [06/09/2024]

1. Introduction

At NEO Mobile Detailing LLC ("we," "us," "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services or visit our website. By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information when you interact with us:

- **Personal Identification Information**: Name, email address, phone number, physical address, and other contact details.

- **Payment Information**: Credit or debit card information (collected through a secure third-party payment processor).

- **Vehicle Information**: Vehicle make, model, year, license plate number, and other relevant details required for detailing services.

- **Usage Data**: Information on how you use our website, such as IP addresses, browser type, and pages viewed.

3. How We Use Your Information

We use your personal information to:

- Provide and improve our detailing services.

- Process payments for services rendered.

- Communicate with you about appointments, services, promotions, and updates.

- Maintain customer records for administrative purposes.

- Analyze website traffic to improve our online services and user experience.

4. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure third-party providers, and we do not store your payment information on our servers.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

- **Service Providers**: Third-party vendors who assist us in providing our services, such as payment processors and scheduling platforms.

- **Legal Requirements**: If required by law or to protect our legal rights, we may disclose personal information in response to legal requests or government inquiries.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies help us understand your preferences and improve our website. You may choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.

7. Your Rights

You have the right to:

- Access, correct, or delete your personal information.

- Withdraw consent to data processing at any time.

- Opt-out of receiving promotional communications.

To exercise any of these rights, please contact us at Larry@neomobiledetailing.com. 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect as soon as it is posted.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

NEO Mobile Detailing LLC

Larry@neomobiledetailing.com